Refund Policy
Effective Date: April 1, 2025
At Enemies Within Us, we are committed to providing valuable, high-quality content and resources. Please read our refund policy carefully before making a purchase.
1. Digital Products and Books
All sales of digital products (eBooks, audiobooks, downloadable guides, online content) and physical books are considered final. Due to the nature of digital content and immediate access upon purchase, we do not offer direct refunds through our website.
2. Requesting a Refund
If you believe you are eligible for a refund and you purchased your product through a third-party payment processor, you must request your refund directly through the original platform of purchase:
- PayPal: Log into your PayPal account and use the resolution center to open a case for a refund.
- Amazon: Log into your Amazon account and go to “Your Orders” to initiate a return or refund request.
We do not process refunds manually through our website or by email. All refund requests must be handled through the appropriate third-party platform.
3. Refund Eligibility
Refund eligibility is subject to the terms and conditions set by PayPal and Amazon.com, including but not limited to:
- Timeframe from the date of purchase
- Product condition (for physical books via Amazon)
- Nature of the issue or complaint
We recommend reviewing their respective refund policies before submitting your request.
4. Questions and Support
If you have any questions about our refund process or need help identifying where to request your refund, feel free to reach out to our support team.
Contact Email: [email protected]